Frequently Asked Questions
Everything you need to know about our circular gear program.
What is Carhartt Reworked?
Carhartt Reworked is our resale program dedicated to keeping durable gear in action. We trade in, repair, and resell pre-owned Carhartt products to extend their life cycle and reduce environmental impact.
How do you determine the condition of Reworked items?
Every piece undergoes a rigorous multi-point inspection. We categorize items into three grades: 'Excellent' (like new), 'Very Good' (minor signs of wear), and 'Great' (visible character and wear but fully functional).
Can I return a Reworked purchase?
Yes, we offer a 30-day return policy on all Reworked items. Products must be returned in the same condition they were received, including any original tags attached during the resale process.
How long does shipping take for Reworked gear?
Standard shipping typically takes 5-7 business days. Please note that Reworked items may ship from different processing centers than new Carhartt products, which may result in separate packages.
How can I trade in my own used Carhartt gear?
You can bring your pre-owned Carhartt gear to participating retail stores. If your items meet our condition standards, you will receive a digital gift card to use on Carhartt.com or at Reworked.
Are Reworked items covered by the Carhartt Grounded Warranty?
Because Reworked items are pre-owned, they are not covered by our standard lifetime warranty. However, we guarantee that every item has been professionally cleaned and repaired to meet our high standards of durability.